Privacy Policy

AKADATA LIMITED is committed to protecting your privacy and personal data in accordance with the General Data Protection Regulation (GDPR) and UK data protection law.

Data Controller

For the purposes of data protection law, AKADATA LIMITED is the data controller for any personal data processed through this website. This means we determine the purposes and means of processing your personal data.

What Data We Collect

When you contact us through our website, we may collect the following personal data:

Your name
Your email address
Your company name (optional)
Your telephone number (optional)
Your postcode (optional)
Message content
Your IP address and browser information for security purposes

How We Use Your Data

We use your personal data for the following purposes:

To respond to your inquiries and provide customer service
To understand the broad geographic origin of service requests
To manage our relationship with you
To improve our website and services
To comply with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: Where you have given permission for us to process your data for specific purposes
Contractual necessity: Where processing is necessary to fulfill a contract or take steps before entering into a contract
Legitimate interests: Where processing is necessary for our legitimate business interests (e.g., improving our services)
Legal obligation: Where we are required by law to process your data

Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

Right of Access

You have the right to obtain confirmation that your personal data is being processed and to access that data. You can also request information about the processing, including the purposes of the processing, the categories of personal data concerned, and the recipients of the personal data.

Right to Rectification

You have the right to have inaccurate personal data rectified. Taking into account the purposes of processing, you have the right to have incomplete personal data completed.

Right to Erasure ('Right to be Forgotten')

You have the right to request that we erase your personal data in the following circumstances:

The personal data is no longer necessary for the purposes for which it was processed
You withdraw consent (where processing is based on consent)
You object to the processing and there are no overriding legitimate grounds for continuing the processing
The personal data has been unlawfully processed
The personal data must be erased to comply with a legal obligation

This right does not apply if processing is necessary for compliance with a legal obligation or for the establishment, exercise, or defense of legal claims.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in the following circumstances:

You contest the accuracy of the personal data (for a period enabling verification)
The processing is unlawful and you oppose erasure and request restriction instead
We no longer need the personal data but you require it for legal claims
You have objected to processing (pending verification of legitimate grounds)

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit this data to another controller. This right applies where processing is based on consent or a contract and carried out by automated means.

Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes. Where processing is for direct marketing purposes, you have an absolute right to object.

How to Exercise Your Rights

To exercise any of your rights under the GDPR, please contact us using the details provided below. We will respond to your request within one month of receipt. This period may be extended by two further months where necessary, considering the complexity and number of requests.

For requests regarding erasure or restriction of processing, we will inform you of the decision about your request within one month of receipt.

Contact Us

If you have any questions about this privacy policy or wish to exercise your rights under the GDPR, please contact us:

Email: privacy@akadata.ltd

By Post: AKADATA LIMITED, 13 Milford Close, Bedhampton, Havant, Hampshire, PO9 3DG

Complaints

If you believe we have not handled your request in accordance with the GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. You can contact the ICO at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom

Phone: 0303 123 1113
Website: https://ico.org.uk

Company Information