Portsmouth & remote support
Keep your infrastructure steady
Retainers look after uptime, maintenance, and monitoring from £450 + VAT per month. Need us on-site? Day-rate engagements range from £450 to £1,200 + VAT per day depending on complexity.
Retainer from £450 + VAT/month
Covers up to 8 hours for monitoring, maintenance, and scheduled improvements. Extra hours are agreed in advance.
Day-rate interventions
£450–£1,200 + VAT per day for projects, emergency call-outs, or specialist consulting. Pricing depends on scope and risk.
Give before we take
We leave you with diagrams, runbooks, and licences in your name. No opaque tooling—just stewardship.
1. Stabilise what's live
Every engagement starts with documentation. We map systems, critical paths, and existing monitoring so we can support confidently.
- Create an asset register listing servers, services, contacts, and SLAs.
- Review backups and disaster recovery drills (when was the last test?).
- Agree communication channels (Slack/Teams phone tree) and escalation criteria.
2. Operate the playbook
Retainers cover proactive patching, security hygiene, and incident response. We schedule monthly reviews to keep surprises low.
- Deploy updates in a tested window with rollback plans directly in the runbook.
- Check monitoring dashboards weekly; raise tickets for recurring warnings.
- Share change and incident logs so your stakeholders see what we touched and why.
3. Improve continuously
We propose improvements with cost/benefit statements. If you prefer DIY, we show you how; if you want us to execute, it's scoped transparently.
- Quarterly service reviews highlight risks, wins, and upcoming work.
- Security recommendations cite NCSC guidance and align with Cyber Essentials.
- We automate routine tasks so your internal team can focus on strategic projects.
Support packages at a glance
| Package | What you get | Pricing |
|---|---|---|
| Retainer | Monitoring, patching, documentation updates, up to 8 support hours/month. | From £450 + VAT per month |
| Day-rate | On-site or remote project support, emergency call-outs, specialist consulting. | £450–£1,200 + VAT per day |
Business size, system criticality, and response times influence final pricing. We scope everything in writing before work begins.
Resources to start today
We give before we take. Explore these official tools and playbooks freely.
UK National Cyber Security Centre playbook for preparing and responding to IT incidents.
Our open template for system descriptions, contacts, and recovery steps.
Coming soon: UK-hosted monitoring with DIY dashboards and optional managed response.
When support overlaps with large migrations, our specialist team at Breath Technology is ready to assist.